Privacy Notice

Tratto Beauty (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our B2B distributors, salon professionals, hairdressers, barbers, and end customers. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, www.trattobeauty.com, or interact with our professional hair care and cosmetics services.

This notice is designed to comply with applicable data protection laws in Canada (including the Personal Information Protection and Electronic Documents Act - PIPEDA and Québec’s Law 25) and the United States (including state-level privacy regulations such as the CCPA/CPRA and other applicable state privacy laws).

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).

A. Information You Provide to Us

• Contact Data: Name, email address, phone number, shipping address, and mailing address.
• Professional Data: Business name, salon type, job title, and professional license information (for B2B and professional verification).
• Account Credentials: Usernames and passwords for access to our professional portals.
• Transaction Data: Billing information, purchase history, and payment details related to the distribution of our Tanino Therapy, Tanino Barber, Tanino Colors, and related lines.
• Hair & Beauty Profile: Information you provide about your hair type, hair concerns, goals, or preferences (for example, to receive tailored recommendations or education related to our Taninoplastia technology).

B. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, and details regarding your interaction with our website.
• Cookies and Tracking: We use cookies to enhance user experience and analyze website traffic.

How We Use Personal Information

We process your Personal Information for the following business purposes:

• Order Fulfillment: To process and ship your orders, deliver professional hair care products, and manage B2B distribution accounts.
• Product & Website Improvement: To improve our products, services, and website functionality.
• Product Education & Personalization: To provide information and personalized hair care recommendations regarding our Taninoplastia technology and proprietary treatment protocols.
• Customer Support: To respond to inquiries from distributors and professionals across our global markets.
• Marketing: To send marketing communications and updates on new product launches, such as our tannin-based hair colors or Laevia professional lines (where required, only if you’ve opted in and/or subject to opt-out rights).
• Security and Compliance: To detect fraud, protect our intellectual property, and comply with legal obligations.

How We Share Information

Tratto Beauty does not sell your personal information. We may share information with:

• Service Providers: Third parties who perform services on our behalf (e.g., shipping, payment processing, website hosting).
• Authorized Distributors: To facilitate local fulfillment within our 40+ operational countries.
• Legal Requirements: When required by law, subpoena, or to protect the rights and safety of Tratto Beauty and its clients.

Canada Privacy Rights (PIPEDA and Law 25)

If you are a resident of Canada, the following provisions apply:

• Consent: By using our website or providing information, you consent to the collection and use of your data as described herein.
• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.
• Challenging Compliance: Inquiries regarding our compliance with PIPEDA can be directed to our Privacy Officer.

U.S. State Privacy Rights

Depending on your state of residence (e.g., California and other states with comprehensive privacy laws), you may have the following rights:

• Right to Know: The right to request disclosure of the categories and specific pieces of personal information we have collected, used, and disclosed.
• Right to Delete: The right to request the deletion of your personal information, subject to certain legal exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out of Sharing/Targeted Advertising: While we do not sell Personal Information, you may have the right to opt-out of the “sharing” of Personal Information for cross-context behavioral advertising/targeted advertising, and certain types of automated processing as defined by applicable law.
• Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

International Transfers

Tratto Beauty operates globally. Personal Information may be stored and processed in any country where we have facilities or engage service providers. By using our services, you acknowledge that your information may be transferred to countries outside of your country of residence, including Canada and the United States, which may have different data protection rules.

Data Security and Retention

We implement industry-standard technical and organizational measures to protect your data, particularly concerning our proprietary Taninoplastia technology information and client databases. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.

Cookies and Third-Party Links

Our website uses cookies to distinguish you from other users. You can manage your cookie preferences through your browser settings. Our website may contain links to third-party sites; Tratto Beauty is not responsible for the privacy practices of external websites.

Children’s Privacy

Our products and website are directed to hair care professionals and adult consumers. We do not knowingly collect personal information from children under the age of 16 (or 13, depending on local jurisdiction).

Contact Us

To exercise your rights or ask questions about this Privacy Notice, please contact us at:

Tratto Beauty

Attention: Privacy Officer

Email: [email protected]

Website: www.trattobeauty.com