Terms & Conditions

These Website Terms and Conditions ("Terms") govern your access to and use of the website located at www.trattobeauty.com (the "Website"), owned and operated by Tratto Beauty ("Company," "we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms and our Privacy Notice. If you do not agree with any part of these Terms, you must immediately cease use of the Website.

Use of the Website (www.trattobeauty.com) constitutes acceptance of these Terms. If you do not accept these Terms, do not use the Website.

1. About Tratto Beauty

Tratto Beauty is a manufacturer and distributor of professional hair care and cosmetic products utilizing proprietary Taninoplastia technology. The Website serves as a platform for the display, marketing, and sale of product lines, including but not limited to Tanino Therapy, Tanino Barber, Tanino Colors, Hair Pro Professional, and Laevia.

2. Eligibility and Accounts

• 2.1 Retail Customers: Individuals purchasing "Hair Pro Professional" or "Laevia" products for personal use must be at least 18 years of age.
• 2.2 Professional/Wholesale Accounts: Access to professional-grade lines (e.g., Tanino Therapy, Tanino Colors) is strictly limited to verified hair care professionals, salon owners, barbers, and authorized distributors. We reserve the right to request proof of professional licensing or business registration before granting access to professional accounts or fulfilling orders for professional products.
• 2.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials. Any activity occurring under your account is your sole responsibility.

3. Intellectual Property and Proprietary Rights

• 3.1 Proprietary Technology: All rights, titles, and interests in and to our proprietary Taninoplastia technology, including related formulas, binding protein processes, organic bioactive Tannin applications, and any related know-how, remain the exclusive property of Tratto Beauty.
• 3.2 Tratto Beauty IP: All Tratto Beauty brand names, logos, product names (including Tanino Therapy, Tanino Barber, Tanino Colors, Hair Pro Professional, and Laevia), images, and text on this Website are protected by copyright, trademark, and other intellectual property laws and are the exclusive property of Tratto Beauty (or its licensors). Unauthorized use is prohibited. You may not use, reproduce, modify, publish, distribute, or create derivative works from any Tratto Beauty content on this Website without prior written consent from Tratto Beauty.
• 3.3 Third-Party Brands and Marks: Tratto Beauty may market and sell products from third parties, including acting as an official distributor for Salvatore Cosmetics and other Brazilian brands, and as an authorized seller for brands such as L'Oréal. All third-party trademarks, brand names, logos, and related intellectual property displayed on the Website are the property of their respective owners. Any use of such third-party marks by Tratto Beauty is for the purpose of identifying and marketing genuine products and is made in our capacity as an authorized distributor/seller, as applicable. Nothing in these Terms grants you any right to use any third-party marks without the prior written permission of the respective owner (and, where applicable, Tratto Beauty).

4. Professional-Use Products

Certain products sold on this Website, specifically those within the Tanino Therapy and Tanino Colors lines, are designed for professional use only by trained hair care experts.

• Assumption of Risk: Professional products require technical knowledge for safe application. Tratto Beauty shall not be held liable for any damages, injuries, or adverse reactions resulting from the use of professional-grade products by untrained individuals or for home-use purposes.
• Indemnification: You agree to indemnify Tratto Beauty against any claims arising from the unauthorized resale or improper application of professional products.

5. Product Information, Pricing, and Availability

• 5.1 Accuracy: We strive for accuracy in product descriptions and technical specifications. However, we do not warrant that product descriptions or other content are error-free.
• 5.2 Pricing: Prices are subject to change without notice. For Professional and Wholesale accounts, pricing may vary based on volume and specific distribution agreements.
• 5.3 Availability: We reserve the right to limit quantities or discontinue products at any time.

6. Shipping Terms

• 6.1 Shipping Costs (Retail): Retail orders may qualify for free shipping, as communicated at checkout or in promotions.
• 6.2 Shipping Costs (Professional/Wholesale): Professional/Wholesale orders are charged shipping based on weight and quantity, as calculated at checkout or confirmed in an invoice/quote.
• 6.3 International Orders: Tratto Beauty ships to over 40 countries.
• 6.4 US Orders — Duties/Taxes/Fees: For all US orders, all customs duties, import taxes, and fees (including brokerage fees, if applicable) are the sole responsibility of the receiver. Tratto Beauty is not responsible for delays caused by customs clearance.

For return windows, non-returnable items, and refund timelines, see our Shipping & Returns Policy.

7. Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose.
• Attempt to reverse-engineer any proprietary formulas or technology presented on the Website.
• Interfere with the security or functional integrity of the Website.
• Falsify professional credentials to gain access to wholesale pricing or professional products.

8. Limitation of Liability

To the maximum extent permitted by law, Tratto Beauty shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of the Website or the purchase of products, including but not limited to loss of profits, hair damage due to improper application, or shipping delays beyond our control.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the courts located in Montreal, Quebec.

10. Changes to These Terms

Tratto Beauty reserves the right to modify these Terms at any time. Updates will be posted on this page with an updated "Effective Date." Continued use of the Website constitutes acceptance of the revised Terms.

11. Contact

For questions regarding these Terms or to inquire about professional distribution, please contact:

Tratto Beauty

Email: [email protected]

Website: www.trattobeauty.com